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Kentucky Medicaid – KY Medicaid | Passport Health Plan


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A health plan that offers Kentucky Medicaid Managed Care Medical Assistance and takes the time to care about you! The KY Medicaid Plan serves members in the Commonwealth of Kentucky.

If you get something in the mail or a phone call you don’t understand, please call us!

Our Member Services team is here for you Monday — Friday from 7:00 a.m. to 7:00 p.m. Just call us at 1-800-578-0603. TDD/TTY users may call 1-800-691-5566.

If you have any questions about your benefits you may call Member Services. A Member Services representative will be happy to help you. They are available Monday through Friday, between 7 a.m. and 7 p.m. (EST).

The Member Services telephone number is on your Passport Health Plan ID card and at the bottom of each page of the Member Handbook.

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Member Services
Available Monday through Friday, between 7 a.m. and 7 p.m. (EST)


We’re looking forward to serving our members for many years to come.

Passport Health Plan


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